This course provides a comprehensive overview of Introduction to Training in the Business Process Outsourcing (BPO) industry. It helps you at the first step of becoming a good Trainer.
Course Duration: 15 minutes
Course Objectives
- Explore the multifaceted responsibilities of a content moderation trainer.
- Identify and analyze the specific skill set and competencies required for trainers
- Gain insights into the functioning and nuances of Business Process Outsourcing.
Through a blend of theoretical learning and practical application, this course will provide a structured framework for participants seeking to enhance their ability to strategically assess training requirements and ensure alignment with organizational objectives.
Course Duration: 15 minutes
Course Objectives
- Recognize and analyze existing performance gaps within an organization.
- Understand how to connect training initiatives with the overarching business objectives.
- Conduct comprehensive training needs assessments
- Create SMART learning objectives.
- Teacher: Anh LTN
This immersive course is a compass for trainers seeking to create dynamic, learner-centric sessions rooted in cutting-edge adult learning principles.
Duration: 15 minutes
Learning Objectives
- Understand & explain the core principles of adult learning theories.
- Apply these principles to create learner-centered training experiences.
- Develop structured training sessions aligned with learning goals and adult learning principles.
- Implement interactive elements and activities to enhance learner engagement.
- Teacher: Anh LTN
Crafting effective training materials is essential in today's dynamic learning landscape. This course equips participants with the skills to design learner-centric content, harness multimedia tools, and incorporate interactive elements to create engaging training experiences. Additionally, it addresses strategies for adapting content to suit diverse learning styles.
Course Duration: 15 minutes
Course Objectives:
- Understand the principles of effective training material design.
- Explore methodologies to tailor content to the needs, preferences, and proficiency levels of diverse learners
- Learn to leverage multimedia tools effectively to enhance learning experiences.
- Develop strategies to adapt training content for different learning styles
This comprehensive course is designed to empower trainers with the skills and strategies essential for delivering impactful training sessions. Participants will delve into techniques for effective training delivery, learn facilitation skills to enhance engagement, master the art of managing group dynamics, and acquire methods to handle questions and feedback adeptly from trainees.
Course Duration: 15 minutes
Course Objectives:
- Explore various methodologies to enhance training delivery
- Develop facilitation expertise to foster an interactive and collaborative learning environment
- Understand group dynamics and learn strategies to manage diverse participant
- Acquire skills to manage and respond to trainees' questions and feedback constructively
- Teacher: Anh LTN
This course focuses on evaluating the effectiveness of training programs and harnessing feedback for continuous improvement. Participants will learn how to assess training impact, collect and analyze feedback effectively, and use these insights to drive continuous improvement in future training sessions.
Course Duration: 15 minutes
Course Objectives:
- Understand various methods and metrics to evaluate the impact of training programs
- Learn strategies and tools for gathering comprehensive feedback from trainees
- Develop skills to interpret feedback data and implement actionable changes in future training sessions
- Teacher: Anh LTN
This course equips participants with the skills to inspire individual and team excellence. Participants will explore coaching techniques, constructive feedback strategies, goal-setting methodologies, and continuous improvement frameworks, empowering participants to become catalysts for individual and collective growth.
Course Duration: 15 minutes
Course Objectives:
- Learn to deliver constructive and actionable feedback that fosters growth and improvement.
- Understand the principles of effective goal-setting in the context of performance coaching.
- Explore strategies for recognizing and nurturing potential for ongoing growth.
- Teacher: Anh LTN
This course goes beyond the basics, offering trainers the tools to captivate audiences, foster engagement, and build lasting connections with trainees. Through a blend of interactive sessions and practical exercises, participants will refine their communication and presentation techniques, creating a learning environment that inspires and resonates.
Course Duration: 15 minutes
Course Objectives
- Develop a profound understanding of communication dynamics in training environments
- Explore advanced presentation techniques to create impactful training sessions
- Learn to establish and maintain positive relationships with trainees
- Explore techniques for encouraging trainee participation and fostering a collaborative learning environment
- Teacher: Anh LTN