This quarterly knowledge test evaluates your understanding of key processes and best practices in Instructor Support. It includes five multiple-choice questions covering essential topics such as instructor policies, course management, and payment issues.
- Teacher: Anh Vương Mai
This Quarterly Knowledge Check is designed to assess and reinforce the Anti-Fraud Team’s understanding of investigation procedures, and recent updates in fraud prevention strategies. Through the test, team members will demonstrate their ability to identify suspicious activity, apply the correct verification processes, and escalate cases appropriately.
- Teacher: Anh Vương Mai
This Quarterly Knowledge Check is designed to assess and reinforce your understanding of key policies relevant to the Policy Team. Each quarter, you will complete a short assessment consisting of five multiple-choice questions, covering essential guidelines, Wiki updates, and best practices for all workflows.
- Teacher: Anh Vương Mai
- Teacher: Nam Nguyễn Hải