This course focuses on the critical skill of perception management for new leaders. It emphasizes how information is interpreted by various stakeholders, including employees, team members, external parties, and how this interpretation impacts trust, credibility, and engagement within the organization. Participants will learn strategies to effectively manage perceptions through improved communication and stakeholder management. By mastering these skills, leaders can enhance their leadership style, boost employee morale, strengthen client relationships, and reduce misunderstandings and conflicts, leading to smoother collaboration.

Course Duration: 20 minutes

Course Objectives:

  • To define perception management by understand its role in leadership and stakeholder relationships.
  • To assess stakeholder views, Identify and analyze perceptions held by key internal and external stakeholders.
  • To enhance communication by learn strategies to effectively communicate and shape positive perceptions.
  • To build trust and credibility by explore practices that foster trust and credibility among team members and stakeholders.

The Foundations of Leadership course provides a comprehensive exploration of leadership theories, principles, and practical skills essential for effective leadership in various organizational contexts. Drawing on interdisciplinary perspectives, the course examines historical and contemporary theories of leadership, equipping students with the knowledge and tools to understand, analyze, and apply leadership concepts in real-world settings. Through interactive lectures, case studies, discussions, and experiential learning activities, students will develop critical thinking, communication, decision-making, and ethical leadership skills necessary for success as leaders in today's dynamic and diverse workplaces.

Duration: 30 minutes

Course Objectives: 

  • Gain a deep understanding of foundational leadership theories, including Trait Theory, Behavioral Theory, Contingency Theory, Transformational Leadership, and Servant Leadership, and their relevance in contemporary organizational contexts.
  • Cultivate effective communication, interpersonal, decision-making, and problem-solving skills essential for effective leadership across diverse teams and environments.
  • Apply leadership theories and models to analyze and address real-world leadership challenges, utilizing case studies, simulations, and experiential learning activities to develop practical leadership capabilities.
  • Examine the role of ethics, integrity, and social responsibility in leadership, exploring ethical dilemmas, ethical decision-making frameworks, and strategies for promoting ethical behavior within organizations.
  • Reflect on personal leadership strengths and areas for development, create individualized leadership development plans, and engage in self-directed learning activities to enhance leadership effectiveness and promote lifelong learning and growth.

Change Leadership and Innovation equips aspiring leaders with essential skills to drive transformative initiatives. The course covers change management principles, innovation models, leadership styles, organizational culture, and design thinking. Through lectures, case studies, and projects, students learn to lead change, foster innovation, and implement sustainable strategies. Ideal for leaders, managers, and entrepreneurs, this course prepares participants to champion positive transformation and drive organizational success.

Duration: 30 minutes

Course Objectives: 

  • Gain a deep understanding of the fundamental principles of change management, including the psychology of change, resistance factors, and effective communication strategies.
  • Learn about various models of innovation, from incremental improvements to disruptive technologies, and analyze how to apply these models within different organizational contexts.
  • Examine different leadership styles, particularly transformational and adaptive leadership, and synthesize their impact on promoting innovation and managing change.
  • Analyze and evaluate strategies to foster an organizational culture that embraces innovation, agility, and continuous improvement.
  • Create actionable plans for implementing change initiatives and ensuring their long-term sustainability through continuous evaluation and adaptation.

This course provides an in-depth exploration of ethical leadership principles and their profound impact on organizational success and culture. Participants will delve into various aspects of ethical leadership, including decision-making processes, cultural influences, conflict resolution strategies, and methods for assessing organizational impact. Through a combination of theoretical frameworks, case studies, and practical applications, participants will develop the knowledge and skills necessary to effectively navigate ethical challenges and promote a culture of integrity within their organizations.

Duration: 30 minutes

Course Objectives:

  • Comprehend the fundamental principles of ethical leadership and their importance within organizational settings.
  • Utilize various ethical decision-making frameworks to analyze and address real-world ethical dilemmas encountered in leadership roles.
  • Evaluate strategies for cultivating a culture of ethical leadership within organizations, considering the influence of organizational culture and leadership behavior.
  • Assess the effectiveness of different approaches in managing ethical conflicts and dilemmas, while maintaining alignment with organizational values and objectives.
  • Develop action plans to promote ethical leadership practices within one's own professional context, integrating knowledge gained from case studies and practical exercises.

In this course, the participants will learn strategic thinking frameworks and visionary leadership skills tailored to the BPO industry. They'll align strategic goals with client needs and drive innovation through forward-thinking strategies. Through workshops and case studies, they'll enhance adaptability, ensuring sustained growth in the dynamic BPO landscape. 

Duration: 30 Minutes

Course Objectives:

  • Apply strategic thinking frameworks to analyze and navigate challenges specific to the BPO industry.
  • Foster visionary leadership skills to inspire teams and drive innovation within the organization.
  • Align strategic goals with client needs to enhance customer satisfaction and maintain a competitive edge.
  • Drive innovation through the implementation of forward-thinking strategies and cutting-edge technologies.
  • Utilize strategic thinking frameworks to analyze and navigate challenges specific to the BPO industry.

In this course, participants will learn high-performance team skills designed for Gear Inc. as a BPO Industry. They will explore the essential skills of leaders in diverse work environments through effective leadership skills. Through workshops and case studies, they will develop their skills to foster a positive team culture and provide growth and development opportunities to employees. At the end of this course, participants will have a set of skills to lead high-performance teams.

Course Duration: 30 Minutes

Course Objectives:

  1. Identify leading high-performing team skills for BPO Industry
  2. Explore effective leadership skills within the organization
  3. Foster the skills to build a positive team culture and skills to provide growth and development to the employees